As an added security measure for all EBT transactions, beginning Thursday, October 17, 2019, the encrypted code already contained on the magnetic stripe on the back of customers’ EBT card will be activated.
Any transaction using an EBT Card that does not contain a valid code will result in an ERROR Message (ERROR CODE 89 – Card Verification Value – CVV- verification failed).
If you receive an Error Message:
- The EBT card, specifically the magstripe, has gone bad. The Customer should call the number on the back of the card to have the card replaced; or
- The Retail point of sale (POS) device has a bad or dirty magstripe reader.
- Retailers should contact their POS provider for service or replacement.